Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Carlton Palace Hotel - Dubai

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Carlton Palace Hotel is a 5-star property only 7.8 km from Dubai Zoo. The grand hotel represents European architecture in Dubai.

Carlton Palace Hotel is located next to the spectacular local beach. Nestled in the shopping district and 1 km from the city center.

Business opportunities at banks and business centers nearby as well as an exhibition space, a meeting room and a slide projector on-site are available.

The hotel enjoys a perfect location within 5 minutes' drive from Dubai airport.

Rooms

Carlton Palace Hotel offers 212 rooms fitted with television with satellite channels, wireless internet, individual climate control, a mini-refrigerator and a work desk for a comfortable stay in Dubai. The rooms afford a fantastic view of the city. Guests can make use of en suite bathrooms with a hairdryer, a shower and a bidet.

Eat & Drink

A continental breakfast is offered at the restaurant. The onsite refined restaurant specializes in fusion cuisine. After exploring sights of Dubai, residents can go back to Carlton Palace Hotel for barbeque and snacks served in the onsite beach bar. Guests can eat at Sadaf Restaurant and Kisaku, situated within a 5-minute walk of the venue.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

Such facilities as a beauty salon, a safety deposit box and a gift shop are available on-site.

Relax

Carlton Palace Hotel also features a spa center, a health club and a treatment room as well as a gym and fitness classes. Carlton Palace Hotel offers sports activities including volleyball, squash and tennis.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 11 years
Existing bedding FREE
Extra bed AED 125
Children above
11 years or adults
Extra bed AED 125
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Carlton Palace Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Maktoum Street, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    1.0 km
Airports
  • Dubai (DXB)
    4.6 km
  • Sharjah (SHJ)
    21.4 km
Train Stations
  • Union Square Station
    1.0 km
  • Baniyas Square Station
    1.7 km
Underground stations
  • Al Rigga Metro Station 2
    600 m
  • Al Rigga Metro Station
    700 m
  • Bus stop
    200 m
Restaurants
  • Sadaf Restaurant
    130 m
  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
    350 m
Beaches
  • Al Mamzar Park
    1.7 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    212

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
Room Description:

Standard|King Or Twin Bed - Club Room

Club Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Club Three-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Carlton Palace Hotel photos Exterior
Executive Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Seating area
  • Luxurious furniture
  • Bathroom:Phone in bathroom
  • Bidet
  • Bedding:Twin bed
Single Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Internet access
  • Ironing facilities
  • Direct dial phone number
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Standard|Dbl, Elegantly furnished rooms decorated in Far Eastern style with a seating area and minibar. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes. Also includes a welcome drink and refreshing towel.

One-Bedroom King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
Room Description:

Suite|1 Bedroom Suite - King Bed - Free Breakfast

Carlton Palace Hotel photos Room
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Junior Suite|JUNIOR SUITE (EXTRA BED ADULT)

Carlton Palace Hotel photos Room
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Superior Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Room service
  • Laundry services
  • Work desk
  • Ironing facilities
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Fax machine
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Cotton sheets
  • Down comforter
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • In-house movie
  • Data ports
Room Description:

Superior|SUPERIOR ROOM (EXTRA BED ADULT)

Carlton Palace Hotel photos Room
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Modern furniture
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
Room Description:

1 king bed or 2 twin beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping

Deluxe Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Family Room, 2 Bedrooms (Deluxe)

Deluxe Triple Room
  • Max occupancy:

    1 person

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Comfort One-Bedroom Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • Bathroom:Phone in bathroom
  • Bidet
  • Bedding:Twin bed
Carlton Palace Hotel photos Room
Executive Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
Room Description:

Deluxe|EXECUTIVE ROOM (EXTRA BED ADULT)

Luxury Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Luxury Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Family Luxury Room - 2 Bedrooms

Carlton Palace Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Bateaux Dubai500 m
  • Bur Dubai Abra Dock800 m
  • Consulate General of the United States of America1.1 km
  • Ministry of Foreign Affairs1.2 km
  • British Council1.3 km
  • British Consulate1.3 km
  • Dubai Health Authority - Head Quarter1.3 km
  • Dubai Court1.3 km
  • Public Prosecution Dubai1.4 km

Train stations

  • Union Square Station900 m

Shopping areas

  • Al Ghurair Centre800 m
  • Twin Towers Shopping Centre1.3 km
  • Deira City Center1.5 km

Monuments and Landmarks

  • Deira Clocktower600 m

Underground stations

  • Al Rigga Metro Station 2500 m
  • Al Rigga Metro Station600 m
  • Union Metro Station 2800 m
  • Deira City Centre Metro Station 21.1 km
  • Deira City Centre Metro Station1.2 km
  • Salah Al Din Metro Station1.2 km

Local attractions

  • Al Mamzar Park1.7 km
    Al Mamzar, Dubai
  • Dubai Dolphinarium2.9 km
    P.O.Box 232292, Dubai
  • Sheikh Saeed al-Maktoum's House3.3 km
    Al Khaleej Rd, Dubai
  • Dubai Museum2.3 km
    Al Souq Al Kabeer, Dubai
  • The Dubai Heritage Village3.1 km
    Entrance of the Dubai Creek, Dubai

Near the hotel

  • Dubai Creek720 m
    Dubai Creek, Dubai

    Restaurants nearby

    • Sadaf Restaurant130 m

      Address: Al Maktoum Road, Riggat Al Buteen
      Phone: 04-2221622

      89% likes this, based on 16 reviews

    • Kisaku360 m

      Address: Al Maktoum Street
      Phone: +971 501137844

      86% likes this, based on 72 reviews

    • Danial Restaurant470 m

      Address: 3rd Floor, Deira Twin Towers, Baniyas Road, Al Rigga
      Phone: 04-2277669

      63% likes this, based on 32 reviews

    • Glasshouse Brasserie, Hilton Dubai Creek350 m

      Address: Baniyas Rd
      Phone: 97142127550

      72% likes this, based on 64 reviews
      Cuisine: International
      Price Range: CAD 0 - CAD 51

    • Minato, Radisson SAS Deira Creek hotel370 m

      Address: Deira

      77% likes this, based on 43 reviews

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      10
    • Number of rooms:
      212

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge

    Carlton Palace Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Carlton Palace Hotel

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 951 reviews

    Guest reviews

    • Family with children
      9.6

      Decoration, food, comfort,pool,service, cleanliness, jacuzzi, staff,shop were all excellent.

    • Family with children
      5.8

      Kind hotel staff.

      Proccess speed of the hotel was slow to confirm booking, check in and check out.

    • Family with children
      5.0

      overpriced for what it offered, looked very nice on the internet but reality was not the same, room interior was rather poor finish for a four star,and carpet was visibly old.

    • Single
      9.6

      The level of service provided by the staff is excellent. Very quiet and restful. Despite it being an international venue, the level of English is very very good.

    • Older travelers
      9.6

      the staff are great and the service the provided me was just excllent, the location was just as I wanted. More then that it was value for money. I would recommend the Metropolitan Palace Dubai to dearest. such quite and decent.

      varity of dining places and bars

    • Single
      6.2

      Buffet B/Fast

      Need Buffet Lunch and Dinner

    • Single
      5.4

      Good decoration, nice staff

      Hotel is 5*, however I would give only 4*, doesn't really look like 5*. VER-Very far away from the beach, shoping malls, nice reustarants. Hotel located in Deira and all fun is in Dubai Marina and Jumerah. Really nothing to do in Deira. ouple of souks and that's it. Please be awere that Deira is mor estricked and local area, so i would advise ladies to coverther arms and legs.I really didn't realize how far is it from the beach. If you need beach vacations, don't book any hotel in Deira. Look in Dubai Marina and Jumerah!!!

    • Older travelers
      4.2

      actually i had to wait about half an hour till i got into the room. it was not really a luxury hotel. the service was not a five star one.

    • Single
      8.8

      Friendly Hotel’s Staff and cleanliness with great location has made this hotel best place for stay in dubai. Real value of money with great Location and facilities.

    • Older travelers
      6.2

      Rooftop pool and sauna facilities excellent

      The rooms stink of an antismoke deodorant they use.

    • Group of friends
      8.8

      I must confess i only stayed 1 night and my stay was reasonable but my wife and my mother stayed 3 nights and they said that every thing was clean, the rooms were spacious, the staff were very friendly and they were always there to help in any way.The restaurants in the hotel were fine just a bit on the expensive side.

    • Single
      7.8

      The way the staff made one feel at home on most occassions, and the alternative option of spending the day at your sister hotel on the beach

      I had a late check in at the hotel which was made even later by a delay in the arrival of my flight. Reception assured me I still had time for a drink at the bar onlly to be refused when I went there immediately. Only when I insisted the barman called reception was I reluctently served, it was not the best of first reflections but in fairness it was the only problem I experienced in an enjoyable stay.

    • Couple
      8.2

      Good staff. Good location,good welcoming and good price compared to facilities

    • Family with children
      7.4

      I think it's one of the best hotels u can find in this range

      Really the staff I can say they were careless in general. Check out staff were fine but check in not. Later I found juce were given to other visitors when check in were I didn't get any. Small things but it make the deference between good and excellent

    • Single
      8.2

      Clean rooms and excellent prices available online

      Housekeepingalways interupting my showers, in a two day stay I dont think I need much housekeeping

    How to reach hotel

    hotel Carlton Palace Hotel - Dubai Dubai location
    Show big map »

    Hotel Address:

    Al Maktoum Street, Dubai, United Arab Emirates

    Get directions
    City Center
    • Dubai
      1.0 km
    Airports
    • Dubai (DXB)
      4.6 km
    • Sharjah (SHJ)
      21.4 km
    Train Stations
    • Union Square Station
      1.0 km
    • Baniyas Square Station
      1.7 km
    Underground stations
    • Al Rigga Metro Station 2
      600 m
    • Al Rigga Metro Station
      700 m
    • Bus stop
      200 m
    Restaurants
    • Sadaf Restaurant
      130 m
    • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
      350 m
    Beaches
    • Al Mamzar Park
      1.7 km
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      10
    • Number of rooms:
      212

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge